Tiffany lives in Holland, MI with her husband Tom and their two kids Angela and TJ. She works full time for a large manufacturing company in town and has a lot of headaches dealing with facility management and up-keep. For the past several years Tiffany and Tom have decided to keep their home clean by having their carpets steam cleaned once a year. Last year, they had a bad experience when the cleaning contractor they hired over-saturated their carpet in the hall and left some pretty big spots in the living room. When they were done cleaning they packed-up and left without addressing the issues. After making some phone calls, Tiffany contacted her sister Lauren and asked who she would recommend for cleaning carpets. Lauren told her about First Choice Cleaning and how they do a wonderful job for her year after year. She explained how the technicians are professional and polite, and how they never leave without making sure she is completely satisfied. “They call ahead of time to remind me of my cleaning, they pre-vacuum my floor, and they put out corner guards and wood floor coverings to protect the rest of my house. Every aspect of the cleaning is professionally done and I just don’t have to worry anymore. I know they’ll handle it.” Tiffany finds First Choice on-line and schedules a cleaning. She is extremely impressed with the technicians as they are professional and courteous. They manage to clean almost all of the spots out of her carpet and make it look beautiful again. They even left a couple of fans to make sure the carpet would dry quickly. Tiffany is so impressed she leaves a review and tells her friends about her positive experience. She can now rest assured that the cleaning of her home is in good hands.